System App And Workspaces

The System app manages company access, workspaces, branches, subscription, logo, and navigation between apps.

Important pages

System Dashboard

What is it for?

Shows subscription state, enabled apps, package limits, users, and workspaces.

When to use it

After login or when checking if Accounting, POS, or HR is available.

Expected result

A clear view of what is active and what still needs setup.

Workspaces

What is it for?

Creates independent operating environments under the same company, each with its own logo, currency, tax, accounts, and settings.

When to use it

When the company has more than one entity or activity that needs separated data.

Expected result

A workspace ready for its own accounting and operations.

Workspace Switcher

What is it for?

Moves the user between workspaces and keeps URLs and displayed data aligned with the active workspace.

When to use it

When working on another entity or activity under the same login.

Expected result

System, Accounting, and POS show the selected workspace data.

Branches

What is it for?

Identifies where an operation was made inside a workspace.

When to use it

When you need branch reports without fully separating accounts.

Expected result

Branch filtering and operation source tracking.

Workspace Profile

What is it for?

Updates workspace name, address, phone, VAT number, logo, country, and currency.

When to use it

Before official invoice printing and reporting.

Expected result

Documents and reports carry correct workspace data.

Users And Permissions

Manage users, roles, permissions, app access, and workspace assignment.

Important pages

Browse Users

What is it for?

Shows company users, status, apps, and assigned workspaces.

When to use it

When reviewing who can access the system.

Expected result

Quick access to user details and permissions.

Create User

What is it for?

Creates a user with username, password, role, and allowed workspaces.

When to use it

When adding an accountant, cashier, branch manager, or employee.

Expected result

A user who can sign in only to allowed apps and workspaces.

Role Permissions

What is it for?

Shows permissions inherited from the user's role.

When to use it

When explaining why a user can open a page or perform an action.

Expected result

A clear role-based permission view.

Extra Permissions And Deny Rules

What is it for?

Adds or denies specific permissions while respecting app and workspace access.

When to use it

When a user needs a small exception without becoming a full admin.

Expected result

Fine control without breaking the role model.

Workspace User Assignment

What is it for?

Defines which workspaces the user belongs to and what role they have in each one.

When to use it

When the same user is cashier in one workspace and accountant in another.

Expected result

Different permissions per workspace.

Admin, Support, And Audit

User activity, support, complaints, subscription limits, profile security, and app navigation.

Important pages

User Activity

What is it for?

Shows important actions such as creating invoices, updating items, uploading logos, changing exchange rates, or editing users.

When to use it

When auditing a change or investigating unexpected behavior.

Expected result

A useful record of who did what, when, and from which device or IP.

Support And Complaints

What is it for?

Lets users send support requests or complaints from the help button and lets managers respond.

When to use it

When there is an issue, question, or operational request.

Expected result

A saved support conversation instead of scattered messages.

Subscription And Package

What is it for?

Shows enabled apps and limits such as users, workspaces, files, accounts, and storages.

When to use it

When creation is blocked by a package limit.

Expected result

A clear reason before requesting an upgrade.

Profile And Logout

What is it for?

Shows account data, security options, password changes, and logout.

When to use it

When updating login details or switching accounts.

Expected result

A secure and clear user session.

App Switching

What is it for?

Moves the user from System to Accounting, POS, or HR while preserving the selected workspace.

When to use it

After choosing the correct workspace.

Expected result

Navigation does not fall back to the default workspace.